Ordering contact lenses online

1. Choose your contact lenses

Browse the contact lens section of our online shop and click on your chosen product. This will then be displayed in a full-screen window and you will be given the option to start the order process.

2. Follow the ordering process

Click on Start order to launch the ordering process. You will be taken to the order page where you will need to select whether you already have a customer account or whether you want to set one up as a new customer. If you already have an account, simply enter the login details given on your André Fisch Opticians customer card under Existing customer. Click on Log in and you will be taken directly to the final stage of the ordering process. A summary of your chosen products and details of the prescription details we hold for you will be displayed. Click on Order to confirm your order.

If you don’t already have a customer account, you can open one by clicking on Set up new account. Please enter the required information, including your prescription details, when prompted then click on Set up account; a confirmation e-mail will be sent to the address you entered during the set-up process. Click on the link contained in the e-mail to activate your account and to view your order summary. This page will display a summary of the details you entered and your prescription information. Click on Order to confirm your order.

3. I’ve placed my order – what should I do now?

We will process your order and make up your chosen product(s). We will contact you within 48 hours to confirm you order and let you know when your products will be ready. We will contact you by e-mail as soon as your order is ready. You can then drop into our store any time within the next two weeks to collect and pay for your contact lenses.